Learning Outcomes

Foundations of Results-Based Management

Monitoring, Evaluation and Reporting

Learning, Adaptation and Organisational Culture

Lesson Summary

Mastering Results-Based Management (RBM): From Planning to Impact - Assessment

Learn how to apply RBM in planning, implementation, monitoring and evaluation in this free online training course.

Mastering Results-Based Management (RBM): From Planning to Impact

This practical course equips project and programme professionals with knowledge and tools to plan, implement, monitor, and evaluate initiatives through a results-focused lens. Learners will master key concepts, including results chains, Theories of Change, logical frameworks, SMART indicators, and performance measurement frameworks. The course will enable participants to build skills to track progress and make evidence-based decisions.

What is BPR?

Steps For Applying BPR

BPR Application

Business process reengineering (BPR) is the practice of rethinking and redesigning how work is done to enhance performance. A business process is a set of tasks you need to perform to achieve business goals. This module would explain why companies need to change their processes and what the benefits are.

Business Process Mapping

Business Process Flowchart

Importance of Flowcharts

Business Process Mapping is the visualization of business processes, allowing for a more detailed view of how the business functions. In this module, you will be introduced to process mapping and flowcharts. You will learn the benefits of flowcharts and see examples of famous companies applying the business process mapping concept.

Introduction to the Drawing App

Drawing with the App

Flowchart Drawing Apps

There are many flowchart drawing apps available, both free and paid. In this section, I'll dedicate some time to talk about the Draw.io app. Draw.io is a free, open-source tool for creating flowcharts and other types of diagrams. It can be used online or downloaded to your computer. It has a wide range of templates and shapes to choose from.

The Business Process Re-engineering (BPR) Guide – Course Assessment

Learn essential techniques and strategies in Business Process Reengineering (BPR) in this free online course.

The Business Process Re-engineering (BPR) Guide

This course provides an invaluable opportunity to gain insight into business process reengineering. The knowledge gained will give you the ability to shape your company's future and the competence to assist your managers in constructing the best business process change plans. By the end of this course, you will be able to keep your company's processes and operations resilient and adaptable during economic downturns.

Introduction to Organizational Capacity for Change

Principles of Leadership

Developing Trust

Change Champions

Middle Managers

In this module you will learn about Organizational Capacity for Change and it covers topics such as The Principles of Leadership; Developing Trust; Change Champions; Middle Managers.

Organizational Structure Types

Contemporary Organizational Structures

Organizational Change

Planning and Executing Change

Change Management Skills

In this module you will learn about Organizational Structure Types and it covers topics such as Contemporary Organizational Structures; Organizational Change; Planning and Executing Change; Change Management Skills. Note: each module includes learning outcomes and lesson summary topics.

Factors of Change

Change Planning Elements

Governance and Change Management

Change Management and Leadership

Change Management and Stakeholders

Workforce Alignment

In this module you will learn about Factors of Change and it covers topics such as Change Planning Elements; Governance and Change Management; Change Management and Leadership; Change Management and Stakeholders; Workforce Alignment.

Change Management: Organizational Capacity for Change - Course Assessment

This change management training introduces you to the principles and practices of Organizational Capacity for Change.

Change Management - Organizational Capacity for Change

This free online change management training course introduces you to Organisational Capacity for Change. Businesses need to be able to deal with ongoing change, and OCC is designed to achieve this goal. OCC involves human resources, systems and procedures, and organizational culture. By the end of this change management certifications course, you will be able to build an effective change strategy and play a vital role in organizations.

Why Have Performance Appraisals?

Different Appraisal Types

360 Degree Feedback Implementation

In this module, you will learn about the benefits of a 360 degree review programme. You will also learn about 8 common appraisal techniques, 10 steps to implementing 360 degree feedback and understand why some organisations fail to make it work.

Understanding 360 Degree Feedback - Course Assessment

Benefit from this free online course that explores how organisations can implement 360 degree feedback.

Understanding 360 Degree Feedback

360 degree feedback is a process through which employees receive feedback from multiple sources - typically their peers, direct reports, and managers. This type of feedback can be very beneficial in helping employees identify areas for improvement and develop action plans to address those areas. However, 360 degree feedback can also be challenging to implement effectively. With this course, you will learn to make it a success.

High-Performing Teams

Roles and Responsibilities Within Teams

Creating High-Performing Teams Through Effective Leadership

Building High-Performing Teams: Leadership, Diversity, and Continuous Growth - Assessment

Build Strong Teams: Embrace unity, improve team dynamics, and reach long-term success through strategic collaboration.

Building High-Performing Teams: Leadership, Diversity, and Continuous Growth

Great teams don’t form by chance. They grow through stages, driven by trust, clear roles, and bold goals. With strong leadership and a culture of respect, recognition, and open dialogue, teams stay connected and motivated. When diversity is embraced and everyone feels safe to speak up, innovation flourishes. Add continuous learning, adaptability, and a shared purpose, and teams don’t just perform; they lead, evolve, and thrive in any environment.

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